Buy online and pickup curbside!

No. Eligibility for curbside pickup depends on the store’s inventory and product assortment.

Shipping and pickup methods are shown on our product detail pages and in the shopping cart before checkout. Look for items marked FREE Buy Online Pick Up In Store.

Yes! You can place a mixed order, with both store pickup and ship to home items. Please note: Store pickup items do not count towards the total needed to qualify for free shipping.

No. We only allow one pick up location per order.

Unfortunately no. Items must be picked up at the location that was selected when the order was placed.

Yes! You will have the opportunity during checkout to designate an additional pickup person. We require their first name, last name and email address so that we can notify you both when the order is ready for pickup. Please note, whoever is picking up the order will need to bring a valid driver’s license or government issued ID to the store.

We’ll keep your order in store for four (4) days. If it is not picked up, it will be canceled and your payment will be refunded.

After 5 days, your items will be returned to store inventory and you will receive a refund.

Charges are applied once you receive "your ready for pick up" notification email. If you haven’t picked up your order after 5 days, your items will be returned to store inventory and you will have to place a new order.

Items purchased online for in curbside pickup can be cancelled by calling

1-800-642-4235

Items that are picked up in store can be returned to that store or any other Michaels store location. Please bring your Order Summary with the items that you want to return and view our return policy for Michaels Store Purchases for more detailed information.

Please bring a valid driver's license or government issued ID to the store.

Your order will be delivered by one of our trusted delivery partners.

For online orders, you can reach out to

customer care

Stores are closed Christmas Day. Any curbside pickup orders placed after 4:00 PM on Thursday 12/24 may be picked up on Saturday 12/26. Please wait for the email informing you that your order is ready for pickup before arriving at the store. Same Day Delivery orders will not be available on Christmas Day and will resume on Saturday 12/26 for most stores. Certain stores are closed on Boxing Day. Check store hours.